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  • How To: Let Customers Pick Up Orders from Store

How To: Let Customers Pick Up Orders from Store

To set-up your store/pickup method:

  1. Administration → Stores & pickup points page.
  2. Click the “+” button near the upper right corner of the page

General Settings

Fill in the required information so that customers can locate your store.

Make sure to switch to the Pickup tab and select the rate area there. The rate area will determine the rates and time of shipping to that store/pickup point.

This tab also allows you to choose in which other rate areas the store should appear. That way you’ll be able to offer pickup to the residents of nearby areas and not offer it in remote areas.

Create your Shipping Method

To set-up your shipping method:

  1. Go to Administration → Shipping  → Shipping methods
  2. Click the “+” button near the upper right corner of the page
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General Settings

  • Name: The name of the shipping method as it appears on the storefront.
  • Description: Detailed description of the shipping method.
  • Rate calculation: The way how the shipping cost will be calculated:
    • Since we are creating a flat rate shipping method, select “Pickup from store.” The manual calculation is based on the tables with charges and rates that you will define in a later step.
  • Processing time: The time it takes to make an order. This info is displayed on the storefront so that customers can decide if the delivery time meets their requirements.
  • Status: The status of the shipping method: Active or Disabled.
  • Weight limit: The minimum and maximum weight of the order that can be delivered via this method. This setting can be left blank if you would like it to apply to all weights. If an order doesn’t meet the weight requirements, then this shipping method won’t be offered to the customer. This setting is useful if you have products of different weights and would like to set different prices based on the item weight.

Once you have configured the general shipping settings, you can click create in the upper right hand corner.

Test Rate Calculation

It is a good idea to check your rate calculation. Testing your rate calculation is crucial to ensure that you have set-up your shipping method connection properly. If anything goes wrong you can correct your settings before customers attempt to make a purchase.

Add your sender information, as well as your test recipient location to check the rate calculation. Click the Recalculate rates button to find out the shipping cost. The calculation considers the weight that you specify in the form, as well as the to and from address that you specify.

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Additional settings

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  • Icon: An image to represent the shipping method. You can upload an icon from your computer, or provide a URL to the image. Images must be of one of the following formats only: JPEG, GIF, PNG. As a rule, the size of the file should not exceed 2 MB.
  • Customer must specify his/her address: Tick the box if you want customers to specify their addresses.
  • Use for free shipping: Tick the box so that the products with the Free shipping option enabled are not included in the calculation (It is recommended to keep this box if you plan to have items with free shipping)
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